Ticketing costs and information:

Students:

• Tickets are $5 per student, with no additional fees or taxes. 

• Reduced ticketing costs may apply if a student is currently receiving free and reduced lunch and is unable to pay the $5.00 fee.  Please provide this information to the best of your ability when you are filling out the booking request form so that we can accurately invoice you.

Chaperones:

If a class has 10 or more students:

• You are guaranteed one FREE chaperone ticket per every ten students. For instance, if your class has 23 students, you are eligible for two free chaperone tickets. 
• You may request additional chaperone seats at $5 each. Note: The option to include additional chaperones will depend on seating availability. 

If your class has less than 10 students:

If a group has fewer than ten students, any adult chaperones will be charged $5/person. 

Exceptions:

There is no charge for additional chaperones needed for students with special needs (students on 504 or IEP plans).

*We understand that you may not know the total amount of chaperones when you book.  However, an estimate is appreciated.  We will bill you for the amount of chaperones provided when you book, so please be as close as possible.

How and When to Pay:

Within 24-48 hours after submitting your booking request, you will be invoiced. Seats are only guaranteed after payment is received; prior to that, they will be on hold.  Please pay your invoice in a timely manner ideally no more than 5-7 business days.

If you don’t pay us within 7 business days (max) we may end up releasing your seats.  This is most likely to happen if:

1. Your payment is not received within 7 business days (early is much preferred).

OR

1. We have a limited number of seats left and another group is able to pay upfront.

We accept:

We accept cash, check, and credit/debit for payment. 

Upon receiving your booking request, we will invoice you within 24-48 business hours (if all required information is provided by teacher/school/etc.).   Please pay in a timely manner, as your seats are only “on hold” until we receive your payment.  At that point, your seats will be officially assigned.

Checks will be made out to:

Federal Way Performing Arts & Event Center

Please mail cash or check to:

ATTN: Kate Croteau

Federal Way Performing Arts & Event Center

31510 Pete von Reichbauer Way S, Federal Way, WA 98003

To pay by credit/debit please call:

Kate Croteau at:  253-457-2874

After payment:

• You will receive an email confirmation. You will not receive paper tickets.
• Cancellation requires 30 days’ notice for a full refund. Cancellations after that date cannot be refunded. Lack of full payment is not considered cancellation.
• Student Matinée tickets are sold only to schools. We do not sell individual or walk-up tickets for these performances.
• We offer ticket price and bus funding support through our Performing Arts Foundation. You may ask for consideration on the reservation form. Awards are granted based on free and reduced lunch percentage and are subject to availability.