In following state and local recommendations, the PAEC is now open for events at 100% capacity, with masks encouraged for all guests and staff members.  The PAEC will continue to adhere to applicable COVID-19 guidelines and requirements as determined by King County, Washington State, and Centers for Disease Control and Prevention. We will remain flexible in adjusting standards and protocols as new information becomes available. Updates will be provided as they become available.

Ticketing Info

Updates to our box office hours can be found on our box office page at this link: https://fwpaec.org/box-office/ You may purchase tickets online 24/7 at www.fwpaec.org or call Monday – Friday, 10AM – 2PM at (253) 835-7010. During this time, your patience and understanding is greatly appreciated. We will email patrons directly regarding the status of each performance as details are confirmed, and the most up-to-date status for each event will be available on our website. If you have any additional questions, please email us at info@fwpaec.org.
 
  • Frequent cleaning/disinfecting routines are followed during event hours, and deep cleaning/disinfecting will take place between event days and events, with a focus on restrooms and high-touch areas.
  • Hand sanitizer stations are provided near building entrances, meeting rooms, lobbies, and elevator landings. Restrooms are equipped with touchless faucets and soap dispensers.
  • Spectra Food Services are operating at normal capacity. Catering setups and options are determined on an event-by-event basis. We work with show management, promoters, and event organizers to determine how each meal should be served for event attendees.
  • Our Box Office and Ellingson Bar and Cafe have been equipped with no-contact card machines for minimal contact.
  • Advance registration of meeting attendees and distribution of badges or event credentials is strongly encouraged.
  • Public (non-event) access to the building is restricted. With events,  electronic and/or physical reminders regarding physical distancing and personal hygiene are displayed in the building
  • Emergency preparedness and response plans will be communicated for potential outbreaks while at the facility.
Our Patron’s Box Office is now open for in-person ticket sales with limited hours as follows

Box Office Hours:

On event days our Box Office will open 90 minutes prior to the posted event start time.

Masks Optional:  While masks are not required here, please respect those who choose to wear one.

The National Weather Service has issued a heat advisory for Western Washington from noon on July 15 to 10 p.m. on July 16. In response, Mayor Ferrell is opening the Federal Way Community Center (FWCC) as a cooling center during regular business hours on these days.

The FWCC will be open on July 15 and 16 from 5 a.m. to 9 p.m. The cooling center is free to the public, but no pets are allowed. Stay safe during the heat!

Box Office

Please note that our Box Office will be closed on August 26th & 27th. During this time, tickets can be purchased online only. We apologize for any inconvenience and appreciate your understanding!